S.O.S JUMPSTART Program is a trial service program. It's designed for business where response time and service features is not a top priority
S.O.S SILVER Program is a one year services contract for Sun & non-desktop products. Time Coverage is 07.30 to 16.30 (Monday to Friday)
S.O.S GOLD Program is a one year services contract for Sun & non-desktop products. 24 hours a day and 7 days a week support.

SCSI Disk
Processor
Memory
Network Cards
System Board
SCSI Cards
Fibre Cards
Others
Save your money and keep your older systems running like new. Its dedicated to saving your budget and lowering the cost of operating your IT equipments
End-of-Life (EOL) Support & maintenance program is designed to services the small to medium-size user with the same basic needs and smaller budgets.
Hard Cores Support
Medium Lite Support
  • Workgroup & Enterprise Servers
  • Preventive Maintenance
  • MTC Activities Records
  • Problem Solving
  • Reporting & Review
  • Service & Helpdesk
  • System Documentation
  • PC / Desktop Environment
  • Preventive Maintenance
  • MTC Activities Records
  • Problem Solving
  • Reporting & Review
  • Service & Helpdesk
Windows
S.O.S Service Desk
Incident Handling (24 hours)
  • Any of calls will be handled
  • We will restore the service as quickly as posible
  • Any event which is not a part of the standard operation of service will be processed
Request for Change
Problem Solving
  • Any request for change can be managed for delivering an approved change
  • Through configuration detail, we will control the problem & errors
  • Errors should be known at once
Setup Configuration
Release Policies
  • The configuration information will be provided to all other process and IT management
  • We can help client to release hardware / software policies
  • API & GUI Design
  • Data Connectivities
  • Software Development
  • Data Warehousing
  • Back Up & Restore
  • System Documentation
  • Recovering Disaster
  • Performance Tuning