SKILLED STAFF AUGMENTED
One of our key business requirements are highly skilled people. Having access to technical talents, we maintain resource pool to provide ourselves and also our customers with talents that fits the requirement. We can also provide flexible terms of employment. Our talent includes:
- Software Developers with different levels, from junior level up to more than 15 yrs of experience
- Project Managers with certification and cross industry experience
- Helpdesk team for ticketing and L1 support of server systems
IT SUPPORT
- Office Hours on-site support
- Engineer on-site in 4 hours after call
- 12 Hours Resotre Time
- Quarterly System Health Check
- Call and Support activites Report
- 24 x 7 Call Center & Helpdesk
- 24 x 7 Standby Engineer & On-site support
- Engineer on-site in 4 hours aftar call
- Quarterly System Health Check
- Call and Support activities Report
- Remote Support
- Scheduled support
- Suitable identifying or confirming issues
- Covers additional scope outside of reguler maintenance
Spare Parts & Hardware
Multi vendor
We can supply Oracle Sun / IBM / HP / Dell / Lenovo / Cisco / Fortigate and other brands as well. please contact us if you have any inquiry
Ready Stock
Express back to back order. We have stock onsite, which means faster delivery to you. For other items, we do Express Back-to-Back Order to ensure timely provisioning
In-House Testing
Staging Facility. Before we send our equipment parts, they will go through functional testing in our facility, a.k.a The Lab. Its equipped with Enterprise grade specification hardware, right at our office
Professional service
Professional Services
- Zoning Configuration
- Clustering
- Security Hardening
- ZFS Configuration
- System Configuration
Migration / Relocation
- Site Inspection
- System Preliminary Checking
- System Re-installation & Re-configuration
IT Managed
- 24 x 7 Call Center & Helpdesk
- 24 x 7 Standby Engineer & On-site Support
- Working days & office hours resident Engineers